Kfmc4/7/2024 ![]() In the course of my reflections, I came to realize that what I needed to hire was my internal compass, the one that Professor Christensen reminded me of during the time that I spent with him in Boston in 2018, as a participant in the Disruptive Innovation Exec Ed course at Harvard Business School. I was certain that I needed to “hire” something that would help me to make progress in my life, to retrieve joy and inspiration in these challenging times. Professor Christensen spoke of his theories as statements of causality, lenses to put on when trying to make better sense of the world, and one such theory is Jobs To Be Done. After the loss of Professor Clayton Christensen earlier this year, followed by the global coronavirus pandemic, I had failed to fully capture my feelings and, consequently, had been unable to manage them as I might wish. It is said that if you can recognize and name your feelings in the moment, you can better manage them.
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